We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Man Bags Online (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://manbags.online
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag never came. The store sent the parcel quickly. All delivery problems. I put the seller 5, for sending the parcel quickly.
12 Feb 2020 04:51
The product is as described. It really of good and excellent quality. I will recommend the store.
11 Feb 2020 12:50
great quality. can't believe it made in China :D
10 Feb 2020 10:44
It was two weeks before St. Petersburg, the track after crossing the border was not served. For their money norms.
10 Feb 2020 09:54
Bag of good quality I advise, let's see how it will be worn
10 Feb 2020 02:20
Super Bag! Thank you very much❤️ And in stores of this quality you will not find)
8 Feb 2020 22:23
Drove about a month to the Arkhangelsk region, the price is 1010 rubles. The bag looks chic, overall satisfied, but I do not like everything. 1. not comfortable without the handle for which you can carry, although it would look worse with it. 2. slit at the zipper at the beginning and end. 3. uncomfortable mounts. But all this I closed my eyes, because otherwise everything is super. And for a thousand rubles in general I do not understand what I was different)
6 Feb 2020 14:21
Delivered quickly and at home.!!!
3 Feb 2020 11:39
Exactly as described. I didn’t get the cool scarf some had commented on but that’s ok. I would order again should the need present itself.
2 Feb 2020 12:30
The parcel was lost on the road for delivery via SDEC. The money was returned.
1 Feb 2020 10:02
Awesome bag. Took under Moto, I'll take more
31 Jan 2020 10:44
The bag is good, large and roomy. Came quickly. The goods are satisfied.
30 Jan 2020 01:58
Cool thing! Very comfortable size, the bag is voluminous, the seams are stitched well. Delivery to Mo in a couple of weeks. I recommend!